Off-Airport and Suburban Parking Operator
Enhancing Customer Loyalty
The company provides convenient and affordable parking near major airports, complete with shuttle service, contactless entry and exit, and a rewarding loyalty program. Customers can easily book parking spots online or through a mobile app.
By implementing enterprise software, the company streamlined the parking experience, allowing travelers to focus on their upcoming trips, whether for business or leisure. The new platform enhances the journey by letting customers track their progress toward loyalty goals and supports additional revenue streams through third-party services. Customer activity is tracked via scanned cards at points of sale, enabling a centralized loyalty system that builds strong relationships by offering clear rewards and incentives for continued patronage.
The following video demonstrates the customer UI, starting with registration and password recovery, followed by a logged-in user exploring self-service features like quoting, reserving, and prepaying for services.
Technology
Object Oriented Programming
Hybrid + Cloud-based architecture (on-prem and virtual network)
Azure SQL Database
Azure DevOps
3rd Party APIs:
– Google Analytics
– Payment Gateways
– Parking and Revenue Control Systems
– Expense Management Company